During such a difficult time Bates made this whole process extremely calming for our family from start to finish. Darren is very knowledgable and caring. The professionalism was immediately noticed. Even the law enforcement officers involved when picking up the body commented on the professionalism and knowledge of Darren Bates. What began as a very chaotic situation was immediately turned into a calm and comfortable situation. From the very beginning, I felt confident in the services provided and the competence of Bates. Darren is extremely personable and very helpful with answering any questions. Darren went way above and beyond and the continual follow-ups were appreciated and lets you know things are not forgotten. I HIGHLY recommend Bates Funeral & Cremation Service in your family's time of need. During times like this it is essential to have quality, professional, knowledgable business representatives on your side. I would truly like to say, "Thank You" to Darren Bates and his staff for a job well done and the professional yet personalized touch...🙂 You were very comforting and I knew my family was in good hands. More businesses should follow and transact BUSINESS with that same level of conduct.
Sincerely, Gloria Collaso
Our brother, Mr Bates assisted my sister and I, Charlene Powell. Once again he delivered excellent services to our family during and after the death of our beloved mother Patricia Washington. He took care of our insurance papers, and his prices are reasonable. He took care of everything while we were in mourning. He called and checked on our family let us know when paperwork was sent off, he was thorough, sympathetic and empathetic to our needs. Mr Bates will make sure your family is taken care of and goes above and beyond the call of duty. God bless you our brother. We love you so much! Bates is the best! Our mom is so proud of you.
"Mr. Bates is a truly competent funeral director. He helped me with my own pre-arrangements so that I will not be a burden to my family. It also allowed me to arrange to be laid to rest with my family. What I... did not realize, is that what you have in your mind to happen might not always be the case. My sister, who passed away, wanted to be buried next to our father. When the time came, that plot was no longer available and caused us to think and plan. Mr. Bates really made the process understandable, clear and affordable. Thank you Mr. Bates for your expert care!"
"Darren, you did such a wonderful job! Everything was perfect! Thank you and your staff for coming in so quickly and taking care of things for us. You will be in my prayers always. You will be blessed!"
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.